Speak up if something is not right

Don’t ignore it, report it!

Whistleblower Protection - Speaking Up program

Our Whistleblower Protection - Speaking Up program is available for our employees, service providers and suppliers to report concerns about unethical behaviour and corruption. This could be anything from serious misconduct to noticing something which just doesn't feel quite right.

Our Commitment to Speaking Up

Auswide Bank has a strong values-based culture that encourages the highest standards of openness, integrity, honesty and accountability. We encourage an open culture in our dealings between our leaders, employees and all people with whom we engage in the course of our business.

The Board and Senior Executives are committed to a culture of respect and ethical conduct in the way we work and relate to each other. We recognise the value of keeping the laws and standards that apply to us, in our work and encourage everyone to report misconduct. We will not tolerate corrupt, illegal or other undesirable conduct nor condone victimisation of anyone who intends to disclose or has disclosed misconduct.

What is the Purpose of the Auswide Bank's Whistleblower Protection - Policy and Reporting Procedure

The Bank's purpose under its Whistleblower Protection - Policy and Reporting Procedure is to:

  • encourage more disclosures of wrongdoing;
  • to help deter wrongdoing, in line with the Bank's risk management and governance framework;
  • to ensure individuals who disclose wrongdoing can do so safely, securely and with confidence that they will be protected and supported;
  • to ensure disclosures are dealt with appropriately and on a timely basis;
  • to provide transparency around the Bank's  framework for receiving, handling and investigating disclosures;
  • to support the Bank's Values and Code of Conduct and Ethics;
  • to support the Bank's long-term sustainability and reputation;
  • to meet the Bank's legal and regulatory obligations; and
  • to align with the ASX Corporate Governance Principles and Recommendations and relevant standards.

This policy is a very important tool for helping the Bank to identify wrongdoing that may not be uncovered unless there is a safe and secure means for disclosing wrongdoing.

What Misconduct should be disclosed?

If you have seen or have reasonable grounds to suspect misconduct, or an improper state of affairs or circumstances concerning our Bank, you should report it by making a Disclosure.

Misconduct may include the following:  

  • illegal conduct, such as theft, dealing in, or use of illicit drugs, violence or threatened violence, and criminal damage against property;
  • fraud, money laundering or misappropriation of funds;
  • offering or accepting a bribe;
  • financial irregularities;
  • failure to comply with, or breach of, legal or regulatory requirements;
  • engaging in or threatening to engage in detrimental conduct against a person who has made a disclosure or is believed or suspected to have made, or be planning to make, a disclosure;
  • information that indicates a significant risk to public safety or the stability of, or confidence in, the financial system is also a disclosable matter, even if it does not involve a breach of a particular law;
  • serious inappropriate or unethical conduct;
  • serious misuse of information;
  • bullying, discrimination, harassment or other serious unacceptable behaviour;
  • serious breach of our policies and procedures or the law;
  • substantial waste of the Bank's resources; and
  • causing substantial financial or non-financial loss or detriment to the Bank.

How do individuals get in touch?

There are a number of ways our people and others associated with Auswide Bank can make a disclosure and report any concerns about conduct they believe doesn't feel right.

These include:

  • Our people having a conversation with their reporting leader; or
  • Speaking with a senior leader or an executive of the Bank  if they wish to report concerns under the Bank's Whistleblower  Protection - Policy & Reporting Procedure; or
  • Raising concerns direct to one of the Bank's Whistleblowing Disclosure & Protection Officers; or
  • If they are uncomfortable or not able to go through internal channels, or would like to report anonymously under the Bank's  Whistleblower Protection - Policy & Reporting Procedure, they can
    • Contact the Bank's external and independent whistleblower  service provider, Your Call Hotline by calling 1300 790 228 available 9.00am to midnight on recognised Australian national business days (AEST); or
    • Make an online report via the Your Call Website: https://www.yourcall.com.au/report  - available 24/7. 
    • Our Bank's Organisation ID with Your Call is: AWB1620.

National Relay Service: If you are deaf, or have a hearing or speech impairment, you can contact Your Call online or through the National Relay Service. Simply choose your contact method at www.relayservice.gov.au and request Your Call's hotline 1300 790 228.

If you have difficulty speaking or understanding English, contact us through the Translating and Interpreting Service (TIS) 131 450 and ask for Your Call's hotline 1300 790 228.

Read the full Auswide Bank Whistleblower Protection - Policy & Reporting Procedure.